Returns & Refunds

Returns & Refunds

We want your EvoNaturals hair styling tools to arrive safely and perform as expected. If you are not satisfied with your order, please contact us within 7 days of delivery so we can review the request and provide return instructions.

Return Eligibility

• Items should be returned in their original packaging with all included accessories, manuals, and protective materials.
• Products should be unused or in like-new condition unless the return is related to a defect or shipping damage.
• Please do not send a return before contacting us and receiving return instructions.

Damaged or Defective Items

If your item arrives damaged, defective, or not working as expected, contact us with your order number and photos or video of the issue. We will help review the case and provide the next step.

Refunds

After the returned item is received and inspected, eligible refunds will be issued to the original payment method. Processing time may vary depending on your payment provider.